Book a treatment
Choose a treatment, a therapist if you have a favourite, and a time. You get a confirmation by email.
- 1Service
- 2Day & time
- 3Your details
What would you like to book?
Before you come
Arrive ten minutes early. First-time guests fill in a short health form at reception.
Changing your booking
Free with 24 hours’ notice. Use the link in your confirmation email, or call us.
Gift vouchers
Book as normal and give the voucher number in the notes.
Rather call?
Questions before you come
How early should I arrive?
Ten minutes before your appointment. First-time guests fill in a short health form, and everyone has time to change and settle.
What should I wear?
Anything comfortable. We give you a robe, slippers and disposable underwear, and you are covered with towels throughout. Keep your underwear on if you prefer.
Can I choose a male or female therapist?
Yes. Choose a therapist when you book online, or tell us when you call.
I have a health condition. Can I still book?
Usually, yes. Call us before booking if you have a heart condition, high blood pressure, recent surgery, a skin condition or are having cancer treatment, and we’ll check what is safe.
Can I have a treatment while pregnant?
We offer pregnancy massage from 14 weeks, and a gentle version of the signature facial. We don’t offer warm stones or the salt wrap in pregnancy.
What if I need to cancel?
Change or cancel for free with 24 hours’ notice. Later than that, we charge half the treatment price. If you don’t come, we charge the full price.
How do I use a gift voucher?
Book online or by phone and give the voucher number in the notes. Vouchers are valid for 12 months and can be used for any treatment.
Is there parking?
Not outside. The nearest car park is two streets away, and the station is a ten-minute walk.